A world-wide consulting firm was losing business with current clients and needed to train their staff on cross-selling opportunities.
Sales Training Needs Assessment
This consulting firm realized that a large percentage of their staff of actuaries and practitioners were very reluctant to sell and were therefore missing many cross-selling opportunities.
Sales Training Solution
Peak Selling designed a special Selling Skills workshop for actuaries and other practitioners to teach them how to cross-sell by asking great questions and exploring client needs, and to present service information more effectively. The participants were transformed from "reluctant sellers" to "consultative professionals."
Relevant training materials available for managers through our Coaching kits product line, specifically Pre-Call Planning, Questioning Skills, and Handling Objections.